March 30, 2020

 

As a distributor of products critical to the residential home construction supply chain, NPI. is
considered an essential supporting business in regard to its role amid the COVID-19 crisis. We
are continually monitoring the situation and are working to protect our associates and
communities as we strive to provide the products and service levels our customers require.

 

Our cabinet manufacturing partner, MasterBrand, has taken additional measures to further
enable social distancing in their manufacturing facilities in an ongoing effort to protect the health and well-being of their associates. As a manufacturer of products considered essential amid the COVID-19 crisis, they will continue to produce Aristokraft Cabinetry with an extended lead time. This will result in a new lead time of 8 weeks for all incoming orders as well as all products currently in production. This lead time extension may affect orders already placed with us. We will keep you updated as we get new ETAs.

 

We understand the difficulty this poses and appreciate your understanding as we work through
this unprecedented time. We remain committed to prioritizing the health and safety of our,
vendors, associates, customers, families, and community.

 

Our office hours may be modified slightly over the next several weeks. Email communication is
preferred so we do not lose track of your requests. Please direct all questions or comments to
designs@npi-seattle.com which is a shared mailbox that we all can see.

 

Thank you,
Chris Cook
President
North Pacific Industries Inc

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